🚚 Shipping Policy

At Ashly, we are dedicated to delivering your orders quickly and safely worldwide. This Shipping Policy outlines the terms and conditions for order processing, delivery times, and international shipping. By placing an order, you agree to the shipping terms described below.

📦 1. Order Processing

• ⏳ Orders are processed within 2–4 business days after payment confirmation.
• 🛠️ Customized or handmade items may require additional processing time, which will be communicated by our team.
• 📩 You will receive an email confirmation with your order details once processing begins.

🌍 2. Shipping Options & Delivery Times

• 🚀 Express Shipping: Estimated delivery within 5–7 business days.
• 📦 Standard Shipping: Estimated delivery within 10–20 business days depending on your location.
• 🏠 Delivery times may vary due to customs clearance, holidays, or carrier delays.

💰 3. Shipping Costs

Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight/size. From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

📝 4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment status online.

⚖️ 5. Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, or local taxes, which are the responsibility of the customer. Ashly is not responsible for delays caused by customs clearance procedures.

❌ 6. Lost or Delayed Shipments

While we strive for timely delivery, Ashly is not liable for shipping delays caused by carriers, weather, or customs. If your order is significantly delayed or lost, please contact us at support@ashly.com and we will assist you.

📬 7. Contact Us

If you have any questions about our Shipping Policy, please reach out to us at:
✉️ Email: support@ashly.com
🌍 Website: https://www.ashly.com